Top 10 2024 311 Reports of Neighborhood Complaints

Since 2015, 311 has been a platform that allows Boston residents to report issues in their neighborhood, from trash to parking, via phone, app or website. The Boston Globe has reviewed all 282,000 311 reports of 2024.
Drumroll, please! Here are the Top 10 311 reports of the 2024.
10. Pick up dead animals including rats – Let us never forget the trash barrel filled with ratsÂ
9. Tree maintenance requests
8. Poor conditions of propertyÂ
7. Missed trash/recycling/yard waste/bulk itemÂ
6. Pothole repairÂ
5. Needle pickupÂ
4. Code enforcement collection
3. Improper storage of trash barrels – Maybe some neighbors should read Peter’s post on trash etiquette.Â
2. Street cleaning
1. Parking enforcement – Parking is a “challenge” in the neighborhood and if you’re parking illegally it does not go unnoticed by your neighbors.Â
Honorable mention – this creepy 311 report from 2024Â

Maureen Dahill is the founder of Caught in Media. Once a longtime wardrobe and prop stylist for brands such as Rue La La, TJ Max & Hasbro, she is a devoted lover of vintage clothing, Martini Mondays, Castle Island, AND a 4th generation South Boston native. Mother of three, married to Peter G.


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