Forget Citizens Connect. The mayor’s hotline is so last year! 311 is where it’s at. Just download the app or dial 3-1-1 to report non-emergency city issues like missed trash pickup or if you want to get rid of that old giant TV console in your basement. You can even report that Vermont plate that’s been parking on your block during resident only hours taking up valuable real estate. Not on your watch!
Mayor Marty Walsh launched this new platform on Tuesday. “I am thrilled to launch Boston 311 to better equip our residents with a direct line of communication to City Hall while at the same time improving our delivery of City services,” said Mayor Walsh. “By streamlining communication to City Hall, we are building on our priorities to create a City government that is efficient and accessible to all of Boston’s residents.”
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So there you go! Make sure to follow them on twitter.