“Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.”
Well….maybe not during the winter of 2015. There is a buzz around town wondering, “Has anyone seen the mailman?” On twitter, people are in search of their mail with reports of mail not getting delivered for days, missing packages and no response from the post office.
We know personally, we haven’t received mail in a week….yes, a week!
We realize that being a letter carrier in these winter conditions is the pits. With unshoveled sidewalks, giant daggers of ice looming overhead, delivering the mail in some Southie neighborhoods is not an easy task. We went to the post office on East Third Street – luckily there was a spot – to inquire if we had any mail there. The friendly postal worker went into the back to check. We suspect that he may in fact just said hello to a coworker and then returned. He did inform us that lots of mail hasn’t been sorted yet and that the Southie post office is “just really backed up.” He went onto add that extra postal workers were coming in this week and we should be getting mail by the end of the week.
So the post office is constipated with mail and therefore some areas of South Boston are not getting daily deliveries. We understand that we have had a few days where the mail couldn’t have been delivered. The conditions were downright dangerous and no letter carriers should have been out in blizzard conditions. But we are unsure of why the weather has caused bags of mail to sit unsorted inside the facility.
As much as we are disappointed that we aren’t getting mail. We are somewhat relieved that our mailman isn’t just storing our mail in his hallway closet a la Newman from Seinfeld.
Maybe we need Jerry on the job in Southie.
See below from a CIS reader:
RE: UNITED STATES POSTAL SERVICE 2/26/2015
An audit is scheduled for next week at the South Boston Post Office. Staffing levels seem to be one of the major problems.
ACTION REQUESTED: Having our Federal-level politicians speak on our behalf was suggested.
I have called Congressman Lynch, Senator Markey, and Senator Warren respective offices. They have staffers who deal specifically with USPS issues. Please call–ask that the situation at the South Boston post office be given an in-depth review and jobs be added.
Now seems to be the time–the snowstorms have brought things to a head, but the problems are ongoing.
I think they need to hear from a few people. Congressman Steve Lynch:617-428-2000 Senator Ed Markey:617-565-8519 Senator Elizabeth Warren:617-565-3170
We reached out to the press/meda office of the USPS and asked them about the mail situation and we got a very nice letter from Melissa Lohnes. You can read it here:
Thanks for reaching out to us. Wintery weather conditions can create challenges for everyone, especially those who brave the snow, ice, sleet, and freezing rain to provide service to the community. Letter carriers are on the front line of the severe weather conditions and have been hitting the streets delivering mail. Every day they have been making every reasonable attempt to deliver mail to each and every address on their routes where safe conditions permit. What is making it increasingly difficult in Southie is that many streets are impassable, necessitating the city to change two-way streets to one-way; there are no parking places to park our vehicles; and many sidewalks are nonexistent at the moment. All of this has increased the time we need to complete each and every route. For example, routes that took 8 hours were impacted to the extent that these routes took 12 hours.
The Postal Service treats safety and service with equal priority and we are seeking help from our customers to help ensure that they get the kind of service they expect and that our letter carriers are safe from the perils they face during the winter. Preventing a slip or a bad fall can be as easy as putting down salt or sand on slippery surfaces. Letter carriers cannot make door or curb deliveries when the approach to the mailbox is hazardous because of snow and/or ice building up on sidewalks, steps or porches. This is why it is vital that our customers keep sidewalks and pathways clear for their letter carriers to perform their services each day.
Residents are encouraged to contact our toll free Customer Care Center at 1-800-ASK-USPS (1-800-275-8777) with any concerns, service issues, comments or compliments they may have.